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September 2013: Co-Branded Rewards Cards
In this Small Business Card Monitor Report, we looked at the companies that credit card issuers partnered with, and noted any rewards offers available along with the forms they took (i.e., cash back,...
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October 2013: Online Applications
Online applications represent the first stage in getting to know a potential client. They present an opportunity to collect information, while also starting a relationship with new card holders....
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November 2013: Online Transaction Archives
This Small Business Card Monitor Report looks at the online transaction archives provided by small business credit card issuers. To limit the scope of the report, we looked only at online transaction...
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December 2013: Small Business Education
This Small Business Card Monitor Report looks at online education content dedicated to small businesses. In our research, we considered three main criteria when reviewing these client-oriented...
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January 2014: Annual Industry Overview
For this Small Business Card Monitor Report, we offer an overview of the eight SBCM firms’ card products and online services. We highlight the types of card products available to prospective clients,...
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February 2014: Employee Card Management
Small business credit card issuers provide small businesses with the option to add employee card plastics to a primary small business account. Along with these cards often comes a suite of online...
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March 2014: Private Site Homepages
This Small Business Card Monitor Report examines the private site homepages of our Small Business Card Monitor group. The primary purpose of the private site homepage is to provide access to the rest...
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April 2014: Online Statements and eDelivery
Every firm provides online statements; the difference is in the details. At this point, almost every small business card issuer in our coverage group offers PDF statement downloads on their private...
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May 2014: Online Promotion of Small Business Credit Card Apps
The May Small Business Card Monitor examines the online promotions for mobile apps and websites. Our analysis focuses on how prominent credit card firms make their promotions and what sorts of...
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June 2014: Mobile Apps
The June Small Business Card Monitor Report examined the mobile apps maintained by Small Business Card companies. We looked at the iPad, iPhone and Android apps offered by seven firms, focusing on...
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July 2014: Credit Card Alerts
The July Small Business Card Monitor Report examined the account alerts available for small business card holders. We examined the alerts offered by eight credit card companies, with a focus on...
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August 2014: Twitter Accounts
The August Small Business Card Monitor Report examines the Twitter accounts maintained by credit card companies for small business card holders. We examine how card companies promote their Twitter...
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September 2014: Product Pages
The September Small Business Card Monitor Report examined the product profiles maintained by credit card companies for small business card holders. We analyzed how card companies explain their...
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October 2014: Small Business Travel Rewards Cards
The October Small Business Card Monitor Report examines the travel rewards cards offered for small business card holders. We analyze how card companies present their products on their public sites what...
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November 2014: Card Selection Tools
The November Small Business Card Monitor Report examines card selection tools that site visitors can use to help decide which business card is right for them. We look at card comparison tables,...
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December 2014: Annual Review
The December Small Business Card Monitor Report provides an overview of small business credit cards in the past year. We identify key trends and updates that occurred in the past year, offering general...
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January 2015: Small Business Advice
The January Small Business Card Monitor Report looks at the business advice resources offered by credit card companies for entrepreneurs. We examine the blogs, user forums and commentary pages that...
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February 2015: Mobile Bill Pay
The February Small Business Card Monitor Report looks at the payment functions offered on the mobile apps of six firms in our coverage group. Specifically, we focus on the following criteria for mobile...
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March 2015: Small Business Facebook Profiles
The March Small Business Card Monitor Report looks at the Facebook profiles maintained by card companies in our coverage group. Our analysis looks at how well profiles are promoted and what issues are...
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April 2015: Cash Back Cards
This report investigates the current cash back cards available to new small business card clients, comparing the card benefits, fees and rewards available. Specifically, this report focuses on the...
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